Eliciting Business Rules Through ISO 9000 Documentation: A Domain Oriented Conceptual Model

Although business rules have been largely used in database modeling, very little can be found in requirements engineering literature. Many articles have been written about the use of business rules but only a few on how to elicit them. This article focuses on business rules as prescribed procedures that should be followed to achieve the business’s goals. Companies that are according to ISO 9000 standards have to maintain a set of documents describing the quality system that include policies, procedures and instructions to assure the final product’s conformance with ISO 9000 requirements. Partly for this reason, it is contended here that ISO 9000 standards and associated documents can be of a great help for business rules elicitation. This article aims at filling an important gap in business rules research. It details a conceptual model to elicit business rules using ISO 9000 documentation.